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    Social Media:

    Help and Supports

    Reliable Support for Your Campaigns

    Cutting-Edge Social Media Marketing Tools for a More Lead Flow

    Have Any Questions on your minds!

    We know choosing the right software can raise a lot of questions. That’s why we’ve put together answers to the most common ones

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    Social Media Viral Marketing

    General Questions

    1. What is BrandThat?

    BrandThat is an AI-powered platform that turns service pages, website content, and public reviews into ready-to-publish social media campaigns, review widgets, and automated drip content.

    2. Do I need Google Business Profile access to use reviews?

    No. BrandThat can use publicly available reviews to create branded review widgets and review-driven content without requiring direct Google Business Profile access.

    3. What platforms can I publish to?

    BrandThat supports publishing workflows for channels like Google Business Profile, Facebook, X, Reddit, and other social platforms depending on your setup.

    4. Can BrandThat create posts from my website?

    Yes. BrandThat can analyze service pages or business website content and turn them into optimized captions, hashtags, images, and links.

    5. Who is BrandThat best for?

    BrandThat is ideal for local businesses, franchises, agencies, and multi-location brands that need consistent social content and reputation-building at scale.

    Privacy & Support

    1. How is my personal information protected?

    Yes. BrandThat is designed to keep your account, campaign, and business information secure while supporting controlled content creation and publishing workflows.

    2. Do you need access to my Google Business Profile?

    Not always. Review widgets and review-based content can be created from public reviews without direct Google Business Profile access.

    3. Can I approve content before it publishes?

    Yes. Campaigns can be reviewed, edited, scheduled, or queued before publishing, giving your team control over what goes live.

    4. What if I need help setting up my account?

    Our team can help with onboarding, account setup, platform connections, review widgets, and campaign generation.

    5. Can BrandThat support multiple users or teams?

    Yes. BrandThat can support businesses with multiple users, locations, and publishing workflows depending on the package.

    Pricing Package

    1. What is included in the Growth plan?

    The Growth plan includes tools to create social campaigns from service pages and public reviews, generate captions and hashtags, and schedule content for publishing.

    2. Is there a free trial?

    Yes. BrandThat offers a 7-day free trial so businesses can test campaign generation, review content, and publishing workflows.

    3. Do you offer multi-location pricing?

    Yes. Multi-location pricing is available for franchises, agencies, and brands managing multiple locations, services, or markets.

    4. Can I upgrade later?

    Yes. You can start with a single-location plan and upgrade as your business or location count grows.

    5. Is there volume pricing?

    Yes. Custom pricing is available for larger teams, agencies, and brands with 100+ licenses.